We’ve talked a lot about the need for new tech for organizers–but what about the tech needs of union stewards and reps who are handling grievances and bargaining contracts? Don’t they deserve some love too?
The developer of Trokt is aiming to help with that. Seems especially timely, in the wake of several unions announcing budget reductions for staff–can we, too, use technology to automate processes that used to require humans? (Freeing up the humans to do more of the kinds of organizing that we’ll all be called on to do in this present moment.)
I chatted with Chris Draper, the Director of Product for Trokt last month. Originally developed to save money that the State of Iowa was spending on paperwork tracking, Trokt has morphed into two basic products–a grievance tracker, which union stewards can use on their phones; and a contract changelog, that bargainers on both sides of the table can use to make sure they are tracking all the changes made at the table.
For stewards, or individual union members, Trokt provides a mobile app (available for iOS, Android, or as a web-based app) that can be used to file grievances, look up contract language, or check on the status of an already-filed grievance. Their analytics will track which articles of the contract were grieved over a specific period, making it easier to make decisions about what sections of the contract need review, when it comes time to open negotiations (goodbye, bargaining survey that is 10 pages long!).
For people doing bargaining, Trokt provides a way to share documents with those on the other side of the table, close out specific sections as you reach TA on them, and to track all changes as their made (so you can make sure that no one is changing the contract without reaching agreement first).
We’ve all got to get smarter about how we do our work and allocate resources in the coming years. I suspect that Trokt will help unions do more with less.